Thank you for visiting whitehen.com. This site is owned by White Hen Pantry, Inc, 3003 Butterfield Road Oakbrook, Illinois 60523. At White Hen Pantry, Inc, we recognize and respect the importance of maintaining the privacy of our customers and members and have established this Privacy Policy as a result. This notice explains our online information practices and the choices you can make about the way your information is collected and used at this site. By visiting whitehen.com you are accepting the practices described in this Privacy Notice.

This policy applies only to personal information collected at this Site and does not apply to personal information collected offline (such as information you may provide over the phone, via fax or when visiting a White Hen Pantry).

The information we collect

You do not have to provide any personal information to us in order to use our Site.

White Hen Pantry, Inc has consistently provided our customers with quality goods and excellent customer service. We gather, receive and store personal information you enter on our website or give us in any other way to allow us to process your orders, to provide an enhanced and more personalized shopping experience and to inform you of special offers and discounts. You can choose not to provide certain information, but you may not be able to take advantage of many of our features.

The types of personally identifiable information that we collect on our site include: name, address, e-mail address, phone number, fax number, credit card information and information about your interests in and use of various products, programs and services. At certain parts of our site, only persons who provide us with the requested personally identifiable information will be able to order products, programs and services or otherwise participate in the site’s activities and offerings.

We may also collect certain non-personally identifiable information when you visit our Site such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you or using (e.g., Windows ’98 or Mac OS) and the domain name of your Internet service provider (e.g., America Online, Earthlink)

How we use the information

Information about our customers is an important part of our customers is an important part of our business. We share customer information as described below:

We may use the information you provide about yourself to fulfill your requests for our products, programs and services.
We may use the information you provide about yourself to respond to your inquiries about our offerings, to offer you other products, programs and services that we believe may be of interest to you.
We may use the information you provide about yourself to measure the effectiveness of our online and offline marketing efforts and to develop products, programs and services. This analysis may include combining personal data drawn from online and offline services
We sometimes use the non-personally identifiable information that we collect to improve the design and content of our site and to enable us to personalize your Internet experience. We may also use this information to analyze site usage, as well as to offer you products, programs and services
We use third party suppliers and service providers to facilitate our Site and may make personal information available to them to the extent necessary for them to host our Site or to provide other services to White Hen Pantry, Inc. When we do this, we require that our third party suppliers and service providers agree to maintain the confidentiality of the personal information we provide to them.
We do not sell or rent to third parties any of the personal information that consumers provide to us online, but we may share your information with our affliates, our White Hen Franchisees and lenders to or investors in our Company. Primarily, we share information with these third parties only to respond to your specific request or to obtain their advice on how to improve our business. We do not authorize third parties unaffiliated with White Hen Pantry, Inc to make independent use of your information for their own purposes, such as for direct marketing.

Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Notice.

Cookies

To enhance your experience with our site, “cookies” may be used. Cookies are text files that are placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at out site. Once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the “cookie”

We may use “cookies” to understand the site usage and to improve the content and offerings on our site. For example, we may use cookies to personalize your experience on our web pages (e.g., to recognize you by name when you return to our site), save your password in password-protected areas, and enable you to use shopping carts on our site. We may also use “cookies” to offer you products, programs or services.

Commitment to Security

White Hen operates secure data networks protected by industry standard firewall and password protected systems and maintains physical, electronic and procedural safeguards to guard against the integrity and privacy of these servers and of your personal information. Although we can’t guarantee that there will never be a security problem, White Hen and its agents that have access to your information carefully safeguard against the loss, misuse or alteration of the information we collect on our Site.

Contact us

If you have any questions or concerns about the White Hen Pantry, Inc online policy for this site or its implementation, you may contact us at 630-366-3100 or e-mail at servicecenter@7-11.com.